Cebu Pacific cancels Caticlan and Kalibo flights following Boracay closure

174 views

The Cebu Pacific airline has announced the cancellation of flights to and from Caticlan and Kalibo, in Aklan following announcement of Boracay closure.

“In line with the closure of Boracay Island for tourist activities, Cebu Pacific will cancel the following flights to and from Caticlan and Kalibo, in Aklan from April 26 to October 25, 2018,” Cebu Pacific Air said in its latest advisory.

The following flights listed below are cancelled:

Route Flight Number Frequency
Manila-Caticlan-Manila 5J 891/892 Daily
5J 895/896
5J 899/900
5J 901/902
5J 905/906
DG 6241/6242
DG 6243/6244
DG 6247/6248
Cebu-Caticlan-Cebu 5J 132/133 Daily
Caticlan-Clark-Caticlan DG 6298/6299 Daily
Manila-Kalibo-Manila 5J 331/332 Daily
DG 6317/6318
Manila-Kalibo 5J 339 Sun-Thu
Kalibo-Cebu 5J 413 Daily
5J 415 Sun/Fri
Cebu-Kalibo-Cebu 5J 416/417 Sun
Clark-Kalibo 5J 351 Tue/Thu/Sat
Kalibo-Clark 5J 352 Mon/Wed/Fri
Kalibo-Incheon-Kalibo 5J 180/181 Daily

“To serve local residents and ensure continuity of commerce in Northern Panay island, Cebu Pacific will operate the following flights for Kalibo and Caticlan from April 26 to October 25, 2018:”

Route Flight Number Frequency ETD ETA
Manila-Kalibo 5J 337 Daily (except from May 1-4, 2018) 1225pm 135pm
Kalibo-Manila 5J 338 Daily (except from May 1-4, 2018) 205pm 320pm
Manila-Caticlan DG 6245 Daily 335pm 455pm
Caticlan-Manila DG 6246 Daily 825pm 940pm
Cebu-Caticlan DG 6272 Daily 655pm 800am
Caticlan-Cebu DG 6273 Daily 515pm 625pm

The advisory advised the affected passengers to take any of the following options:

  • Get a full refund
  • Place the full value of the ticket in a travel fund for future use
  • Rebook the flight, subject to seat availability
  • Reroute to any domestic destination, subject to seat availability

CEB encourages passengers to manage their rebooking or refunds through the “Manage Booking” section in the Cebu Pacific website, www.cebupacificair.com.

For GetGo members who redeemed flights during the period covered by the flight suspension, they may avail of the following options:

  • Rebook up to 30 days from original travel date, subject to seat availability
  • Reroute to any domestic destination within 30 days from original travel date, subject to seat availability.
  • Credit back points to member’s GetGo account by calling +632 714 3846

Affected passengers may manage their rebooking or refunds via the “Manage Booking” section in the CEB website, www.cebupacificair.com.

Guests who booked through a travel agent or any other third party are encouraged to provide us with their own contact details so they are directly advised about any flight changes.

For any other concerns, passengers may also message the official Cebu Pacific Facebook (https://www.facebook.com/cebupacificair) or Twitter (@CebuPacificAir) accounts. They may also try the CEB hotline at +632 702 0888, however due to the heavy volume of calls, the fastest way to rebook or refund affected flights is via the ”Manage Booking” section in the Cebu Pacific website.

comments